ThruDark is dedicated to the quality of our products and the satisfaction of our customers. However, should you not be satisfied with your purchase, items can be returned for a refund or exchange within 30 days after your order is delivered.

In order to be eligible for a refund, your item or items must be returned in an identical condition to that in which it or they were received by you, defining this condition as; new, unworn, unaltered; displayed in its original packaging with all coins & bags included

Read our full returns policy here

At ThruDark we are constantly striving to deliver a better service to our customers. By partnering with Klarna we can now offer all UK customers Buy Now, Pay Later with Klarna using their pay in 3 installments with 0% interest and no fees (UK). (Only applicable to orders over £35).

Learn more on our partnership with Klarna here

US standard shipping is FREE for orders over $200 or a fixed rate of $5.00 for orders below $200. The estimated processing and shipping time is approximately 3-7 working days; however, this timeline may vary depending on shipping destination.

We also offer express shipping ($20.00). The estimated processing and shipping time is approximately 1-2 working days for orders placed before 12:00 UK time (GMT).

See our complete delivery FAQs here.

Please note: A working day is considered to be Monday to Friday, excluding public holidays that fall on these days. If you order on a Friday, your order will be shipped the following week.