Delivery
Get the latest intel on our delivery terms and conditions below:
Standard shipping to the US is free for orders over $325.
The estimated processing and shipping time is approximately 3-10 working days; however, this timeline may vary depending on shipping destination.
We also offer express shipping with DHL. The estimated processing and shipping time is approximately 2-6 working days for orders placed before 3pm Mon-Fri (UK time).
Please note: A working day is considered to be Monday to Friday, excluding UK public holidays that may fall on these days. If you order after 2pm on a Friday, your order will be shipped the following week.
We currently pay all customs charges and import duties on all deliveries and shipping is free when you spend over £250.00.
We offer the following delivery options:
Europe:
- FedEx Economy – this is a 3-6 working day delivery service depending on location.
- DHL Express – this is a 1-3 working day delivery service depending on location.
US / Canada:
- FedEx US Economy - this is a 3-10 working day delivery service. Free on orders over £250.
- DHL Express - this is a 2-6 working day delivery service.
Rest of World:
- DHL Express - this is a 3-10 working day delivery service.
All orders are shipped Delivered Duty Paid (DDP) with all import fees and duties covered.
We do not ship to APO, FPO, or DPO addresses.
If you require shipping to a APO, or DPO address we suggest getting this shipped to a domestic collection address that you can retrieve it from.
We also cannot ship to BFPO addresses at present.
We provide tracking numbers on all orders once fulfilled and dispatched by our warehouse team. These can be used to follow the progress of your delivery and in some cases to change address or delivery details if required. Please see below for links to track and manage your parcel with our respective couriers:
- Royal Mail - https://www.royalmail.com/track-your-item
- DHL - https://www.dhl.com/
- FedEx - https://www.fedex.com/
*If you need to change the delivery address on your shipment please use the DHL app or manage the shipment online with Royal Mail or FedEx. Unfortunately, our Support team is unable to amend shipping addresses or make any other changes to your order once placed.*
DUTIES & TAXES PAID ON ALL ORDERS
DUTIES & TAXES PAID ON ALL ORDERS