Loyalty Portal | GoDark Loyalty Programme

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SITUATION REPORT

Points Overview

Total left:
Total pending:
Total used:
Total earned:

REWARDS ARE EARNED

GODARK REWARDS & POINTS

The tier breakdowns are a reflection of your current customer status and will provide you with specific entitlements. The more points you earn the more your loyalty will be rewarded and reflected via your personal account. Your allegiance is earned and justly rewarded.

mission brief

how to redeem rewards

1

select your reward

Your award will automatically be added to your account or sent to you via email in the instance of a birthday discount.

2

add reward to cart

Some rewards are automatically added to your account on checkout. In some instances you will be able to log in to your account where you will find a code to be utilised at checkout.

3

proceed to checkout

At checkout you will need to add your code to the voucher / discount code data field, in some chases this may already show for higher tiered customers.

4

confirm your order

Once your order is confirmed you will receive a notification (up to 30 days after your order to allow for returns) showing your purchase and your brotherhood points will be adjusted.

FAQS

No.

In order to guard against fraud and to ensure fairness, we cannot merge orders made under multiple email addresses. Use your account, or it won’t count.
No.

The GoDark Tier rewards are non-negotiable and cannot be swapped, amended or added. If you want the rewards, you have to earn them.
No.

GoDark operates with a level of secrecy, individuals’ Tiers, points and rewards are not disclosed.
No.

For the sake of fairness, and owing to our internal systems and processes, we cannot reserve or pre-order stock for GoDark members (or any other customers).
Points for purchases remain pending for the duration of our returns window (30 days). If the order is returned the points are discounted as if the order had never been placed.
After 30 days is up, your points will show on your account. There also timescales for other rewards such as leaving reviews & other activities which can also take up to 30 days to be rewarded.
Yes.

Your GoDark Tier/points are tied to your account.
Yes.

You must sign in or create a new account if you do not already to access your rewards. If you haven't activated your account since our new site launch please select "forgotten your password" at the account login page.
All birthdays must be registered by 7am on the date of the birthday, after this we will be unable to track and send your gift card out.
Please note: the birthday gift card entitles you to money off your order on full price products only and can't be used in conjunction with another offer.